Privacy Policy

Effective Date: 12/28/2025
Last Updated: 12/28/2025

1. Introduction

Welcome to Monjaras Solutions.
Monjaras Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our customers, employees, drivers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our transportation services, or interact with us in other ways.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our website or services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Email address
Phone number
Physical address or pickup/drop-off locations
Payment information (e.g., credit card, billing address)
Driver’s license or identification number (for drivers and employees)

b. Automatically Collected Information
When you visit our website or use our mobile application, we may collect certain information automatically, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited and time spent on the website
Geolocation data (if you allow location tracking)

c. Information from Third Parties
We may receive information from third-party partners, such as payment processors, client management platforms, or marketing services.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our transportation services
To schedule pickups, deliveries, and logistics operations
To process payments and send receipts
To communicate with clients, employees, and drivers
To improve website functionality and user experience
To send important updates or promotional materials (with your consent)
To comply with legal obligations and enforce our agreements

4. How We Share Your Information

We may share your personal information in the following ways:

With Service Providers: We may share data with partners who help us operate our business, such as payment processors, IT providers, and customer service partners.
For Legal Reasons: We may disclose information if required by law or to protect the rights and safety of Monjaras Solutions, our customers, or others.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security of Your Information

We use appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your personal data
Opt out of marketing communications
Withdraw consent (where applicable)

To exercise any of these rights, please contact us at info@monjarassolutions.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect website functionality.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will promptly delete it.

10. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any external sites you visit.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Monjaras Solutions
Dallas, Texas, USA
📧 Email: info@monjarassolutions.com
📞 Phone: 1-972-316-9110
🌐 Website: www.monjarassolutions.com